Description

Summary

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.

Are you ready?

Because we are looking for an Assistant Housekeeping Manager!

What does the ROLE entail?

• Responsible for assisting in the oversight of the entire housekeeping department, including public areas, night cleaning, and guest room cleanliness
• Solid understanding of housekeeping and laundry services
• Supporting housekeeping team members with training, development, and coaching
• Promoting an atmosphere that ensures strong guest satisfaction and team member engagement
• Strong attention to detail and the ability to effectively work with guests, other departments, and team members
• Maintaining excellent communication and coordination with all hotel departments
• This position reports directly to the Housekeeping Operations Manager

Your EXPERIENCE and qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment
• Prior hotel or housekeeping experience is required
• Previous supervisor or management experience, preferably in a hotel setting or equivalent
• Strong verbal and written communication skills
• Unafraid of guest service related tasks, projects and responsibilities
• Must possess excellent organizational, interpersonal and administrative skills
• A fun and energized person with a creative mindset
• Committed to delivering a high level of customer service
• Must be proficient in general computer knowledge
• Essential to have excellent organizational and time management skills
• Must be available to work first and second shift, including weekends and holidays
• Demonstrates Hyatt's values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing

What's in it for YOU?

General Perks:

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year after 90 days of service and 50% Discounts at our F&B outlets
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Vacation + PTO days
• Discounted flight program
• Uniform provided and laundry is taken care of in house
• Free COTA Bus Pass
• Free meals, Family Events, and Recognition Celebrations
• Discounted monthly parking passes for Downtown parking
• Take pride in working for a company that is in the "100 Best Companies to Work For" by FORTUNE

What will you get from US?

Wellbeing:

"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"

• To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge, as well as hotel gym access
• Social & Community Activities; Team building outings, Sports/wellbeing activities
• Health, Dental, Vision Insurance eligibility after 30 days of employment

Development:

"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction.

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of on-property and online training opportunities though-out the year.
• Education assistance of up to $1,000 per year toward personal growth and development

Qualifications

Your MINDSET:

• A team player with a good portion of personality
• Someone who can walk in the shoes of others and show compassion
• Takes pride in honoring your commitments and taking ownership
• Works collaboratively and shows others appreciation
• Encourages diverse viewpoints and supports others to thrive
• A curious mind with an ability to generate ideas, experiment, and continuously learn
• Uses fun as fuel and understands the power of caring for yourself and those around you
• An authentic support to our team members and representative of Hyatt to guests, team members, and our community.

Are WE what YOU are looking for?

If the answer is YES, then please click the link and apply!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.